About Full course

We are agents of change.

We're building an equitable and inclusive restaurant industry, where all faces and flavors have a seat a the table. We do this through education, development, and early-stage investment in people and brands who represent the cultural fabric of this country.
Powered by our purpose, we believe people are the heart of our industry.
Lauren Fernandez

Lauren Fernandez

CEO

Former General Counsel of FOCUS Brands turned restaurant operator, Lauren brings nearly 20 years experience in brand licensing; franchising; and consumer product development.
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James Kahler

James Kahler

COO

Successful multi-unit operator dedicated to coaching and mentoring business owners and their teams to maximize top line sales growth and bottom line profitability.
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Lissa Bowen

Lissa Bowen

Chief People + Culture Officer

Lissa Bowen has over three decades of experience in restaurant operations, talent recruitment, retention, and company culture.
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Stephanie Rachmeler

Stephanie Rachmeler

Dir. Marketing + Creative

Bringing over a decade of experience, in brand and visual identity, Stephanie helps restaurants create brand loyalty by establishing trust through consistent storytelling.
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our services

How We Do It

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Learning
Our education platform is designed for emerging and seasoned business owners, and provides a range of resources to improve and grow your business.
explore resources
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Consulting
As your consultants, we stand shoulder-to-shoulder with you, implementing best practices to create efficiencies and higher profitability.
navigate forward
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investment
Our investment in your business starts with you. This means defining your role and building the right team around you. With your team, we create a growth plan that realizes your dreams.
chart your course
Stephanie in growth planning workshop
why i do this
“Food tells our story. The story of people, and communities. You are our storytellers and culture keepers.”
Stephanie Rachmeler, Dir. of Marketing + Creative
On the importance of independent restaurants to our communities.
why i do this
“Food is a beautiful way to create connection between people and cultures. Restaurants are the perfect ambassadors.”
Lauren Fernandez, CEO
On Full Course's mission to create a more inclusive, equitable restaurant industry.
Lauren on client retreat
Lissa showing off growth planning game
why i do this
“People think our industry is about food. Actually, we're in the people business. Food is our product.”
Lissa Bowen, Chief People + Culture Officer
On Full Course's guiding principle of building restaurants and cultures that put people first.
why i do this
“Let's get you out of working in the business so you can work on the business. Servant leaders are forged in the trenches and rise up to lead.”
James Kahler, COO
On the importance of leaders getting out from behind the line.
join the revolution
You didn't open your business to do it like everyone else. Neither did we.
We're here to build a restaurant industry that values people over profit, champions diversity of homogeny, and celebrates real food.
Reach out to learn more about how we're doing it and how you can get involved.
book a call