Chief People + Culture Officer
A solid plan for your grand opening is critical to the future success of your restaurant. Don't let the key details that can make or break a successful opening get lost in the shuffle.
Lissa Bowen has been in the restaurant industry for nearly 30 years and feels the current retention practices do not always meet the real needs of the employees the industry is serving.
Everyone with the dream of starting a restaurant also has a dream of money falling from the sky to get those doors open. Lauren Fernandez, founder and CEO of Full Course, an Atlanta-based restaurant development and investment firm, knows her job is to shake off some of the stardust.
“Our restaurants have certainly taken many hits these last few years,” explains Fernandez. “The COVID-19 pandemic has presented hurdles that our restaurants continue to overcome. As a result, they want to operate smarter and contribute to their overall guest experience in the very best way.”
One trend is many restaurants are moving toward a fast-casual model. Lauren Fernandez, Founder and CEO of Full Course, is a veteran of the restaurant and beverage industry and offers her expertise in why this trend is important to the future of the industry.
The Female Founder is a show all about helping women grow their businesses and reach their full potential. Each episode will highlight inspiring stories and advice from female entrepreneurs to help you build and grow your business.
Good restaurant franchisees have "an aptitude towards service to others," says Lauren Fernandez, founder and CEO of Full Course, "because you can train anyone to run a restaurant, but it's very hard to coach somebody to be a nice person."
"I have worked with brands where there was no online ordering, but you no longer can get away with ignoring technology in restaurants," says Lauren Fernandez, founder and CEO of Full Course.
Full Course, an innovative restaurant investment firm dedicated to growing emerging brands through education and resources, is expanding its executive leadership team by welcoming Lissa Bowen and James Kahler.
“A positive company culture is one where employees feel valued and supported,” says Bowen, a recruiting expert with nearly 30 years of experience in acquiring and retaining restaurant industry talent.
Full Course, an innovative restaurant investment firm dedicated to growing emerging brands, introduces LAUNCH: The Playbook to Successfully Open, Own and Operate Your First Restaurant, a 12-module workshop designed to help entrepreneurs opening their first location.
Selected by the editors of Nation’s Restaurant News, the 9th annual Power List is the definitive list of people who are evolving the restaurant industry through fresh ideas and game-changing approaches.
In today’s competitive market, employers should make sure they are educating prospective hires about their employee value proposition—the rewards and benefits employees receive in return for their contributions to the business.
Full Course is a restaurant investment group dedicated to changing the way new and emerging restaurants grow their brands. The company focuses on the people who make restaurants successful, by taking a hands-on approach to business.