Learn from industry experts at your own pace, in the areas of leadership development, operations, restaurant development, product development, franchising, brand, people, and finance.
The community for restaurant industry leaders, offering peer-to-peer community, live coaching, early access to live training and group coaching, and lifetime access to our library of current and upcoming online training videos.
All 12 modules designed to take you from concept to Grand Opening of your first restaurant.
The Playbook for Opening, Owning and Operating Your First Restaurant
Improve profits through focusing on processes, including inventory management, tracking costs, and proper ordering.
Discover what makes your business unique then use it to plan, attract, source, interview and hire the best talent.
Set goals and measure progress in specific areas in order to measure, iterate and improve.
Develop your sales strategy using segmentation, menu efficiencies, LTO, catering, delivery, and other revenue streams.
Your “Why?” is the north star for all your business decisions. In this lesson, we teach you how to articulate yours.
A bad lease agreement can set you up for disaster for many years. In this lesson, we teach you how to understand lease agreements and manage costs.
L you how to document your Why? in a way that resonates with your team and customers.
As a business owner, it’s important to understand best practices in legal, banking and accounting.
Best practices to market your business in a way that resonates with your audience.
Build your team by prioritizing the employee experience through onboarding, training, and retention.
Learn about inspections leading to CO, training your new team, soft launches, and Grand Opening preparation.
Get a detailed breakdown of your Grand Opening Calendar, starting from 3 months out all the way through your opening week.
Learn some ways to improve your food costs that you may not have thought of.
Join the Full Course team to learn how to turn guest complaints into positive experiences with loyal guests.
Discover why shift meetings matter. Learn how to run better shifts to accomplish your goals by elevating your shift meetings.
Learn 5 simple ways to help improve your culture at work.
Discover why your employees work for you and how you can use that insight to keep them.
Discover best practices through Manpower Planning, Job Descriptions & Postings, and Sourcing Top Talent.
A beginner’s guide to improving your recruiting process to select and attract the best talent.
A bundle of 3 of our talent courses: Employee Value Proposition, Sourcing and Interviewing.
Learn interview techniques that create a great experience for your candidate.Varies | purchase
Leadership training solutions for your manager's development.Varies | purchase
Start newly promoted mulit-unit leaders off on the right foot!Varies | purchase
Learn how to help employees recognize, understand and manage hidden biases.Varies | purchase
Learn how to build a highly communicative and productive team.Varies | purchase
Join Full Course's Lissa Bowen as she talks with Neal Idnani, co-founder and chief operating officer and Samir Idnani, Chief Financial Officer of NaanStop, Atlanta's favorite fast-casual Indian concept. They'll be discussing their founders' journey and the lessons they learned along the way.
Join Lissa Bowen from Full Course and AJ Baird, former President of Southern Rock Restaurants for a lively discussion about the three things that matter most in getting exceptional results with integrity.
Join Full Course Chief People & Culture Officer Lissa Bowen and Kyle Gerstner, CEO of KMG - Freddy's Frozen Custard and Rock & Roll Sushi as they discuss best practices for keeping your restaurant staffed and satisfied.
Full Course CPO Lissa Bowen and Erin Wenttang with Custom Learning Solutions discuss what restaurant industry leaders can do to attract the best and keep the great people they have.
Robert Snyder from Hourwork, tackles tough topics in the industry with actionable tips from the pros.
Sheila Bennett, Executive Director of Children of Restaurant Workers (CORE), and Alison Anne, founder of Alison Anne Coaching, discuss everything from creating personal budgets to financial resources and more.
Olga Berkovich Lopategui of OLLO Restaurant Loyalty Specialists shares attracting repeat guests by building your restaurant's loyalty program.
Carl Orsbourn and Meredith Sandland, authors of Delivering the Digital Restaurant, discuss adding a virtual brand to your business.
By tracking data from more than 7,000 restaurants, PopMenu shows how online and on-premise tech usage directly influence guest volume, revenue and competitive standing.
A solid plan for your grand opening is critical to the future success of your restaurant. Don't let the key details that can make or break a successful opening get lost in the shuffle.
Lissa Bowen has been in the restaurant industry for nearly 30 years and feels the current retention practices do not always meet the real needs of the employees the industry is serving.
Everyone with the dream of starting a restaurant also has a dream of money falling from the sky to get those doors open. Lauren Fernandez, founder and CEO of Full Course, an Atlanta-based restaurant development and investment firm, knows her job is to shake off some of the stardust.
“Our restaurants have certainly taken many hits these last few years,” explains Fernandez. “The COVID-19 pandemic has presented hurdles that our restaurants continue to overcome. As a result, they want to operate smarter and contribute to their overall guest experience in the very best way.”
One trend is many restaurants are moving toward a fast-casual model. Lauren Fernandez, Founder and CEO of Full Course, is a veteran of the restaurant and beverage industry and offers her expertise in why this trend is important to the future of the industry.
The Female Founder is a show all about helping women grow their businesses and reach their full potential. Each episode will highlight inspiring stories and advice from female entrepreneurs to help you build and grow your business.
Good restaurant franchisees have "an aptitude towards service to others," says Lauren Fernandez, founder and CEO of Full Course, "because you can train anyone to run a restaurant, but it's very hard to coach somebody to be a nice person."
"I have worked with brands where there was no online ordering, but you no longer can get away with ignoring technology in restaurants," says Lauren Fernandez, founder and CEO of Full Course.
Full Course, an innovative restaurant investment firm dedicated to growing emerging brands through education and resources, is expanding its executive leadership team by welcoming Lissa Bowen and James Kahler.
“A positive company culture is one where employees feel valued and supported,” says Bowen, a recruiting expert with nearly 30 years of experience in acquiring and retaining restaurant industry talent.
Full Course, an innovative restaurant investment firm dedicated to growing emerging brands, introduces LAUNCH: The Playbook to Successfully Open, Own and Operate Your First Restaurant, a 12-module workshop designed to help entrepreneurs opening their first location.
Selected by the editors of Nation’s Restaurant News, the 9th annual Power List is the definitive list of people who are evolving the restaurant industry through fresh ideas and game-changing approaches.
In today’s competitive market, employers should make sure they are educating prospective hires about their employee value proposition—the rewards and benefits employees receive in return for their contributions to the business.
Full Course is a restaurant investment group dedicated to changing the way new and emerging restaurants grow their brands. The company focuses on the people who make restaurants successful, by taking a hands-on approach to business.
That's how we chose the name Rising Tide for our free, monthly conversations with industry experts. Don't miss the latest industry news. Sign up today!