Introducing NAVIGATOR, The Community for Restaurant Leaders. Sign up early for preferred benefits. Learn more.
Reasons 1, 2, and 3 to join our education community: Learn from industry experts, when it's convenient to you, and engage with live 1:1 consulting.

Knowledge creates success, and this library makes it accessible.

Learn from industry experts at your own pace, in the areas of leadership development, operations, restaurant development, product development, franchising, brand, people, and finance.

introducing

LAUNCH

The community for restaurant industry leaders, offering peer-to-peer community, live coaching, early access to live training and group coaching, and lifetime access to our library of current and upcoming online training videos.

What's included:

All 12 modules designed to take you from concept to Grand Opening of your first restaurant.

  • Interactive modules and live Q&A with restaurant business experts
  • LAUNCH community of aspiring owners and operators
  • 1:1 consulting and mentoring with our content experts
  • Tools and resources to guide you on a journey to opening your first restaurant
bite-sized webinars

Focused Video Trainings

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focused trainings

Focused Deep Dives

$29

Five Ways to Improve Your Food Cost

Learn some ways to improve your food costs that you may not have thought of.

$29

Guest Recovery

Join the Full Course team to learn how to turn guest complaints into positive experiences with loyal guests.

$29

Elevate your Shift Meetings

Discover why shift meetings matter. Learn how to run better shifts to accomplish your goals by elevating your shift meetings.

$35

Create Positive Culture

Learn 5 simple ways to help improve your culture at work.

$10

Employee Value Proposition

Discover why your employees work for you and how you can use that insight to keep them.

$29

Sourcing Top Talent

Discover best practices through Manpower Planning, Job Descriptions & Postings, and Sourcing Top Talent.

$29

Interviewing 101

A beginner’s guide to improving your recruiting process to select and attract the best talent.

$59

Talent Bundle

A bundle of 3 of our talent courses: Employee Value Proposition, Sourcing and Interviewing.

custom workshops

Live Training Designed Around You

In addition to our standard webinar offerings, we offer fully customizable workshops to support your team's growth and needs.
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Interviewing for Retention

Learn interview techniques that create a great experience for your candidate.

Varies | purchase
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Leadership Development

Leadership training solutions for your manager's development.

Varies | purchase
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Multi-Unit Leadership

Start newly promoted mulit-unit leaders off on the right foot!

Varies | purchase
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Unconscious Bias

Learn how to help employees recognize, understand and manage hidden biases.

Varies | purchase
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Communication Effectiveness

Learn how to build a highly communicative and productive team.

Varies | purchase
industry trends

Rising Tide

August

free

Get More Guests More Often

Olga Berkovich Lopategui of OLLO Restaurant Loyalty Specialists shares attracting repeat guests by building your restaurant's loyalty program.

July 2023

free

Rising Tide July 2023- The Key to Employee Retention

Join Full Course CPO, Lissa Bowen and Director of Learning +Leadership Development, Erin Wenttang for this month's Rising Tide. Lissaand Erin review key conversations that can help you retain your employees.

May

free

You Need a Virtual Brand

Carl Orsbourn and Meredith Sandland, authors of Delivering the Digital Restaurant, discuss adding a virtual brand to your business.

March 2023

free

A Founder's Journey with Naan Stop

Join Full Course's Lissa Bowen as she talks with Neal Idnani, co-founder and chief operating officer and Samir Idnani, Chief Financial Officer of NaanStop, Atlanta's favorite fast-casual Indian concept. They'll be discussing their founders' journey and the lessons they learned along the way.  

February 2023

free

The Only 3 Things that Matter

Join Lissa Bowen from Full Course and AJ Baird, former President of Southern Rock Restaurants for a lively discussion about the three things that matter most in getting exceptional results with integrity.

January 2023

free

Level-up your Staffing

Join Full Course Chief People & Culture Officer Lissa Bowen and Kyle Gerstner, CEO of KMG - Freddy's Frozen Custard and Rock & Roll Sushi as they discuss best practices for keeping your restaurant staffed and satisfied.

June

free

Employees Abandoned Us. But It's Our Fault. Now Let's Fix It!

Full Course CPO Lissa Bowen and Erin Wenttang with Custom Learning Solutions discuss what restaurant industry leaders can do to attract the best and keep the great people they have.

April

free

The Digital Divide

By tracking data from more than 7,000 restaurants, PopMenu shows how online and on-premise tech usage directly influence guest volume, revenue and competitive standing.

March

free

Financial Resources for Restaurant Workers

Sheila Bennett, Executive Director of Children of Restaurant Workers (CORE), and Alison Anne, founder of Alison Anne Coaching, discuss everything from creating personal budgets to financial resources and more.

February

free

Boost Employee Retention

Robert Snyder from Hourwork, tackles tough topics in the industry with actionable tips from the pros.

Browse free resources

Read, Watch + Listen

Listen

Unity, Drive, and Diversity with Lauren Fernandez

with
Lauren Fernandez
see more
Listen

LENZ on Business

with
Lauren Fernandez
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Watch

GLEAM Network

with
Industry Expert
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Read

Mentorship Program ebook

with
Lissa Bowen
see more
Watch

citybiz CEO Interviews

with
Lauren Fernandez
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Watch

On positive affirmations, work life balance, and entrepreneurship

with
Lauren Fernandez
see more
Listen

Growth is About More Than Money

with
Lauren Fernandez
see more
Listen

Know Yourself, Be Aligned, and Grow

with
Full Course Team
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Listen

Who Comes First: The Employee or Guest?

with
Lissa Bowen
see more
Listen

Restaurant Trends

with
Lauren Fernandez
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Listen

Creating Systems for Restaurant Growth

with
Lauren Fernandez
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Listen

Getting the Most out of Your Restaurant

with
Lauren Fernandez
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Listen

Coming Into Your Power

with
Lauren Fernandez
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Listen

Who's That Lady

with
Lauren Fernandez
see more